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Sept. 29, 2009, 12:18 a.m. -  Anonymous

i purchased a hard drive with upgrade kit for notebook... they took 5 hrs on the phone with me.... they insisted twice i send a perfectly good hard drive back to them so they could send me the complete order with the upgrade kit.... i sent the hard drive back the first time .... the second time i just bought the upgrade kit on my own... they are awful... they are impossible to reach... buy from hp or lenovo, if you are smart... terrible....

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